9. June 2017 Thomas Frenken Support-Request Support-Request Web Site We need the following contact details in order to process your support request. Company Name Last Name Phone Email Please fill in the details of your support request. Type of problem: Hardware VMWare Linus SAP HANA SAP Business One Backup Other Priority: Low Medium High * * We can only accept Priorities “HIGH” if the Business Impact is clearly specified in the field “Description”. This should include how the Business/Security is compromised. Please note that requests with unjustified Priorities are subject to charge. Description of the problem Serial number / contract number Attachments to the request: Add files Allowed file types are: jpg, pdf, txt, zip
